Returns & Exchanges
At Roast'n, we want you to love every sip and bite; if you are not completely satisfied with your purchase, we offer a hassle-free return process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and select the order you wish to return, or email our support team with your order number and reason for the return.
- 2.Prepare Your Package
Ensure items are in their original packaging; for food safety reasons, bags of coffee must be unopened and heat-seals must remain intact.
- 3.Ship It Back
Affix the prepaid shipping label provided by our team to your box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the items, we will process a full refund to your original payment method within 5 to 7 business days.