Frequently Asked Questions
Everything you need to know about your daily brew.
How do you ensure the freshness of the beans?
We roast our beans in small batches daily and ship them within 24-48 hours of roasting to ensure you receive the peak flavor profile in every bag.
What is the standard shipping time?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
Can I return coffee if I don't like the taste?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an issue with your order or quality, please contact us within 14 days for a resolution.
Do you offer subscription services?
Yes! You can choose your favorite roast and frequency (weekly, bi-weekly, or monthly) to save 15% on every order and never run out of fresh coffee.
Are your coffee beans ethically sourced?
Absolutely. We partner directly with farmers and cooperatives that prioritize sustainable farming practices and fair wages for their workers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.